We care about your privacy and we want to protect your personal information. This policy explains what information Next Level Coworking collects, processes and how and why we use it. If you have any questions, get in touch with us on the address mentioned at the end of the document.
Personal Information is data that relates to you and can identify you as an individual. “You” means a person enquiring about Next Level Coworking and/or a client of Next Level Coworking. “We” means Next Level Coworking .
INFORMATION WE COLLECT
The amount and type of data we collect depends on the services we are providing to you.
To be an enquirer
If you provide contact information to us during an enquiry, in person or on our website, we will store this for 3 months from the latest time you communicated with us. We may get in touch with you within this period to offer you services and the possibility to stay in touch with us via social media and our regular newsletters (with opt-out option at any time).
To be a client of Next Level Coworking
We will collect your name, company name (if applicable), billing address, phone number and email address. All these details are essential to the provision of our service to you.
To collect payments
We use third-party software, Stripe and GoCardless, to collect payments.
Additional Data we might collect
To be connected with our community you can create your profile on our Slack and decide if want to make it public. You can change your decision at any time.
We store all communication between you and Next Level Coworking except for Slack communication. Note that the group Slack chat is public to all of our clients who joined Slack and we are not responsible for any information you disclose there.
We process behavioural details such as attendance at our events, response to our marketing communication, payment records.
We also process anonymized data for our statistics and business development purposes for an indefinite period of time.
On our website, we use Google Analytics, which collects IP addresses but is never combined with personal information. Read more about our Cookies policy on our website.
You agree to provide us correct and truthful data and in case of any changes you are obliged to let us know on email [email protected]
SHARING OF PERSONAL INFORMATION
We might share your personal information like your name, your company, your job title, LinkedIn profile and your email address to provide a connecting service among our community and others to enhance your business. You can choose whether you want us to connect with anyone during the sign-up process and also your preferred way to connect you. If you change your mind, let us know and we will start/stop providing this service according to your preferences.
We disclose your Personal Information in limited circumstances to our service providers but we make sure they are responsible with the data we share with them and behave only according to our instructions.
There could be a situation when we are obliged to disclose your personal information to comply with the law.
We are active on different social media and share information, images, and video with the public through unaffiliated external social media sites. We process photos, videos or quotes from clients together with their identification details and publish them on our social media and promotional materials. Photos or videos without any identification of the clients are processed for the duration of the consent. All of these can be deleted at the request of the person shown.
We take pictures and videos at our space and events and use them for promotional purposes. If you do not want to be in them, please inform the photographer at the time. If you agreed but change your decision later, please let us know and we will make sure you won’t appear on them or if published, they will be deleted.
We do not edit comments or messages on our social media and Slack but we can delete them if they are not connected with the post, promote a commercial product or service, advocate illegal activity, discriminate or violate laws.
We are not responsible for data collection, privacy, and information sharing policies and procedures or content third party’s websites. Please, get to know their policies before you decide to share with them any personal information. The collection, use, and disclosure of your Personal Information will be subject to the privacy policies of the third party and not this Policy.
RIGHTS TO YOUR INFORMATION: ACCESS, RECTIFICATION, ERASURE AND RESTRICTION
Next Level Coworking respects your rights to your data. In accordance with the law, you may request details or copy of your personal information we store and process. If you would like to make a request, get in touch with us at the address at the bottom of the document. Please note, there is a 30-day period for responding to the request starting at the moment when we have all the relevant information.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We can also erase all data we have about you on your request and keep those required by law only. If you want us to erase data we need to provide the service while being an active client, we would have to terminate our business relationship and keep only the data as required by law.
You have always right to opt-out from our marketing communication and opt-in whenever you want to. Please note, there is from time to time information we need to deliver to you even though you opted-out such as a change in our Terms and Conditions or regarding our services.
We do not sell your Personal Information to third parties for their direct marketing purposes.
Next Level Coworking will keep and store your Personal Information for as long as you are active client or have shown interest in our services.
Retention period is different depending on the type of data we are obliged to keep or help to improve our services.
Following termination of our business relationship we delete all your data after 7 years. In the case as an employee of Next Level Coworking, we will store your data for no longer than 7 years after employment is terminated.
To keep your personal data safe we apply appropriate technical and organizational measures such as encryption, firewalls etc.
We send you non-marketing related emails, such as onboarding emails, booking confirmation and emails concerning invoices and payments for our services. You cannot opt-out from these.
We are also sending regular email newsletters once a month. To receive them, you need to sign-up as a subscriber and you can opt-out whenever you want.
CHANGES TO THIS POLICY IN THE FUTURE
QUESTIONS OR COMMENTS
If you have any questions or comments regarding our Policy, please contact us at:
Next Level Coworking
22 Montrose Street
Email: [email protected]